Tuesday, June 10, 2008
Hello! I just wrote one of the staff members at the Atlanta Dream and this is the response I got. I'm just paraphrasing what I received in my response mail.
1) First, fans should be aware that they can contact the Dream for any reason at any time -- their doors are open -- and never be afraid to call, e-mail or write them for any reason. Feedback is important to the Dream staff: they value it greatly and they make a point that they want to be as accessible to the fans as they possibly can.
2) Regarding ways to get in touch with the staff:
Call: the number is 404-604-2626. Ask to speak to the Customer Service Coordinator (Jacquie Tatman). She can also be reached by e-mail at Jacquie.Tatman@AtlantaDream.net. If Jacquie is unavailable, simply ask to speak with one of the Atlanta Dream Account Executives and they'll be glad to take your concerns. Obviously, you want to call during normal business hours. :D
The website interface: the interface is located at http://www.wnba.com/dream/Contact_us.html.
At the interface, there is a link to Customer Service. If you want to use e-mail instead, use CustomerService@AtlantaDream.net.
3) Regarding a request for more stories and more Dream news.
Stories: When they get a PR news story, press release or general team news, it's usually up on the Dream website within minutes.
Requests for more info, trivia, tidbits about Dream players: they will be releasing a "get to know me" piece on individual players on the website as well. Keep an eye out for it.
Requests for an active player blog: They've requested one, so we'll see what happens.
Remember, the Dream can't meet your concerns if they don't know what they are.
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All in all, contacting the Dream staff was a positive experience. If you don't feel comfortable either calling or writing to the Dream staff, just private message me and I'll do it.